Most workers want an AI chatbot to be their work best friends, a new KPMG study says

Most workers want an AI chatbot to be their work best friends, a new KPMG study says
Most workers want an AI chatbot to be their work best friends, a new KPMG study says

Can we soon see a world where Amnesty International becomes your dear wife? When the working unit becomes more and more than a Business risk And the job croak It strikes the worst point in a decade, may not be too far.

A New study From the consulting company, KPMG found that 45 % of the workers included in the survey reported the feeling of loneliness in the workplace, and that the majority will circulate by 20 % in the salary in exchange for working with close friends. And 99 % of workers are interested in the Amnesty International chat that can become a close friend or reliable companion at work.

There is also a commercial issue: Nearly 90 % said that the cultures that are friendship are necessary to keep them.

I started wondering how leaders should balance the flow of new technologyAnd it seems, the desire to hold a friendship with itWith workers’ well -being. She contacted Leslie Hammer, director of the Oregon Workforce Center, who specializes in the effects of conditions in the workplace on mental health and luxury. It says it is up to humans – and not Amnesty International – to make employees feel safe and support them at work.

“Can artificial intelligence help reduce loneliness? I am very skeptical about it,” Hamer told me. “Personal relationships, history and psychological safety that people develop over time, what it does is that it enables people to trust and feel that if they share something, they will not be distorted.”

Instead of investing in a cadre of AI’s comrades for employees, the leaders advise taking a three -way human approach to support their workers during this time of uncertainty: increased control (giving people independence on how they work); Reducing demands (enhancing a collective discussion on how to make work more efficient); And increase support (creating spaces and opportunities where business colleagues can encourage each other).

“This is essential and very easy,” says Hamer. “There is a direct line between what they do, how they treat their employees and the outputs they see.”

Christine Stoller
Editor -in -chief, Fortune Live Media
kristin.stoller@fortune.com

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