Israel Airways Ltd. (level:Elal)) It seeks to obtain a ministerial declaration and legal amendment, so it will not need to be paid compensation in terms of residency and transportation to the Israeli passengers abroad.
This morning, there will be a discussion in the Knesateet Economy Committee on the process to restore the Israeli ways abroad since the beginning of the war with Iran earlier this month. One of the preliminary suggestions submitted by EL Al before discussions, the airline seems to want to adjust the Air Services Law, to remove its obligations to passengers in emergency situations, such as the current war with Iran. Alus depicts a difficult economic situation created by operating rescue flights during the war, and calls for official recognition of the event as a “special position” that allows relief measures for airlines.
The Aviation Services Law, which was in 2012, guarantees the basic rights of travelers in flights from Israel and Israel, in the event of a delay, delay, or the refusal of passengers. The law requires airlines to provide assistance services and financial compensation, depending on the circumstances.
Usually, when abolishing or delaying it significantly, travelers have the right to help and legal compensation. Help includes accommodations in hotels, transportation between the airport, the hotel, food and refreshments. In addition, legal compensation can range from hundreds to thousands of shekels, as well as recovery of money on the flight ticket or provide an alternative ticket.
Civil compensation for conditional compensation for the disruption caused by the conditions within the control of the airline, such as a operational malfunction or a table error. On the other hand, when the special circumstances are involved exceeding the control of the airline, such as the war, closure of the airspace, exceptional security regulations, or harsh weather conditions, the airline is not obligated to provide legal compensation, but it is still obligated to finance assistance.
For several months, the Knesset Economy Committee discussed an amendment to the law, to make it suitable for the war period, and it was finally passed as a temporary measure. Previously, the law was asked to pay financial compensation for travelers to cancel the aviation, provide accommodation without a time limit, and to provide an alternative flight to the original destination.
Now, the Minister of Transport, Miri Regev, allows the approval of the Economy Committee to announce the “special situation”, and thus suspend some consumer rights during emergency periods. The residence will be limited to two nights, and the prior cancellation notice will be shortened from 14 to 3 days, and an alternative trip will be allowed to Israel, but only to a nearby destination. The concessions will be granted for up to 60 days at a time, with everything valid only if Regev declares “a special position.” In practice, you haven’t yet.
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According to EL AL, the Aviation Services Law must be updated urgently, as well as it also includes a clear exemption from adhering to providing assistance services – residence, transportation, food and means of communication for travelers at emergency times. The airline also requires that the flights that are operating to save the Israelis abroad are a “legal alternative”, even if they did not take off or land in the original destination of passengers.
EL Al is also asking the government to publish an official notice of the public that the law is planned to reduce the number of lawsuits that have been filed or may be submitted against it. El Al Al Algif requires that Regev exercise its authority immediately under Article 9 of the law, and declares the “special situation” that will allow the freezing of some consumer rights to travelers, even without additional legislation.
EL Al claims that in the current reality, it cannot bear the burden of hundreds of flights, some of which are losses, without the state providing legal and financial support that would allow the process to continue. So far, the company has helped restore tens of thousands of Israelis by air and sea. The company is also currently receiving general criticism of not operating rescue flights on Shabus, with the exception of three humanitarian rescue trips that brought domestic passengers with great approval of Rabin Israel.
It was published by Globes, Israel Business News – En.globes.co.il – on June 23, 2025.
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